Our Bakery

Q: What is the story behind White Lion Baking company and its rise to fame?

Answer: The bakery, named White Lion for “Pale-Leo”, started in March of 2011 and has been providing high quality, grain-free products since!

Q: Who owns White Lion Baking Company?

Answer: Elizabeth Miles. Elizabeth is a graduate of the Culinary Institute of America in Hyde Park, NY. She has worked as both a pastry chef and private chef in Boston and Cape Cod. Elizabeth started cutting grains and gluten out of her diet 5 years ago and was astounded by the health benefits and weight loss. As owner of White Lion Baking Company Elizabeth is excited to try to help people realize that eating healthy can taste amazing.

Q: Where is the bakery located and hours of operation?

Answer: Click here for our address and hours of operation.

Q: How do I apply for a job at White Lion Baking Company?

Answer: Please visit join our team for information on employment opportunities.

Q: Do you offer internships or externships?

Answer: White Lion Baking Company internetships/externships offer qualified full-time students and recent graduates the opportunity to put their know-how to use and get practical real world experience. To apply for an internship or externship, please send an email to Info@WhiteLionBaking.com and put either internship or externship in the subject line and in the body of your email. Please note the type of work you are pursuing and be sure to attach your resume to your email.

Q: Can White Lion Baking Company donate to my charity?

Answer: We strive to produce the highest quality paleo-baked goods at the highest level of responsibility and partner with charities whose commitment to their passions matches ours. Please click here for more information on how we may be able to work with you to support your philanthropic efforts.

Product Information

Q: What cakes can be decorated?

Answer: We make simply decorated birthday cakes and often have them on hand. A few hours notice is appreciated for decorative cakes. An elaborate cake such as a wedding cake or your child’s favorite cartoon character we can also do, but our specialty cake team needs advance notice. Please call to discuss.

Q: Can I customize my cake order?

Answer: Yes, all of our celebration cakes and cupcakes can be decorated.

Q: Should I refrigerate my cake or cupcakes

Answer: You may refrigerate, our products are made with almond flour and coconut flour. So they stay moist for up to a week. Items that are dairy free can be left at room temperature without a problem.

Q: I have food allergies. Does White Lion Baking Company make anything dairy / nut free / egg free?

Answer: Most of our products are dairy free. It’s easier to tell you what does have dairy because it’s a much smaller list: Cheddar sea salt crackers, double chocolate cookies (and mix), triple chocolate cookie (and mix), white chocolate icing, cream cheese icing. When you come into our store and peer into our pastry case we often say “If it’s white, it has dairy”. We use grass fed dairy when possible.  Items that are nut free, made with coconut flour (which is actually a fruit): pumpkin muffins, blueberry muffins, chocolate cupcakes, vanilla cupcakes, double chocolate cupcakes, and our chocolate and vanilla celebration cakes. For those with egg allergies: Our granola, cookies, and vegan chocolate or vanilla cupcakes are egg/gluten/dairy and nut free.

Q: Does White Lion have any gluten-free items?

Answer: We are a certified Gluten Free facility. We specialize in high quality gluten free baked goods.

Q: Does White Lion Baking Company have anything that is sugar free?

Answer: All of our products are free of refined sugars. Everything is sweetened with organic honey or dates. There is evaporated cane juice in our Enjoy Life Chocolate (which is a well known chocolate for being allergen free) and there is sugar and soy lecithin that comes in the white chocolate we purchase.

Q: Does White Lion Baking Company have anything that is soy / peanut / genetically modified (GMO) free?

Answer: We use soy lecithin in our white chocolate (that’s only 4 products). We are a peanut free and GMO free facility.

Q: What is gluten?

Answer: Gluten is a grouping of proteins that exist in the endosperm of certain seeds and flowering plants. Grass seed gluten, such as in wheat, spelt, rye, and barley, tends to be the primary source of food sensitivities. While only 8% of the population is suspected of having the worst form of immune reaction to gluten, known as Celiac Disease, many more feel they benefit from limiting their exposure.

Gluten has little effect on flavor, but a big effect on texture. When breads rise, gluten (“glue” in Latin) allows the bread to stretch and rise, so crafting gluten-free pastries can be a challenge! At White Lion Baking Company, we’ve worked hard to create a product so amazing you’ll be left wondering if it’s actually gluten-free. We do not sell anything unless it could easily pass a taste test next to products with gluten and win on both flavor and texture.


Q: What flours do you use?

Answer: We create our own blends of flours for each product we make. These blends include almond, coconut, cashew, and tapioca. We do not use any bean flours or grain flours.


Q: Are you vegan?

Answer: No, we are not a vegan facility. We do offer a small handful of vegan options (if you’re a vegan that eats organic honey), such as grain free granola, dark chocolate walnut cookies, tropical cookies, cranberry walnut cookies, raisin and spice cookies, and egg free chocolate or vanilla cupcakes.

EVENTS

Q: What type of custom orders can you do?

Answer: Our team will work closely with you to create custom cakes, cupcakes, favors, dessert tables and more. Please contact our events team for more information and to place a custom order.

Q: Does White Lion make wedding cakes?

Answer: Yes, in addition to beautiful tiered wedding cakes, we offer deconstructed wedding cakes, dessert tables and cupcake tree displays. We work closely with each couple and offer a dynamic selection of options they can mix and match to create the perfect look for a stunning and delicious dessert spread.

Advanced Orders

Q: How can an order be placed in advance?

Answer: For same day orders, call us. DO NOT send your order by email. Unfortunately, emailed orders will not be honored. If you wish to order online, during the checkout process you may provide a note of when you would like your order fulfilled (for celebration cakes and local pickup orders).

Q: How far in advance should I place my order?

Answer: We recommend that you call the bakery to place your order at least 48 hours in advance. We can usually accommodate most orders in less time, however; the more notice you give us the more likely we will be able to fulfill your order.

Q: Does White Lion Deliver?

Answer: No. We are conveniently located in Mashpee and you may pickup your order in our bakery.

Q: Is there a minimum for specialty cupcake orders?

Answer: Yes, our minimum is 12.

Online Orders

Q: Does White Lion ship baked goods and merchandise?

Answer: Most of our products are available for shipment. Some items such as celebration cakes and frosted cupcakes are pickup only.

Q: Can I use my White Lion gift card or coupon online?

Answer: Yes! You can even purchase gift cards through our online shop.

Q: How do I use my White Lion gift card or coupon online?

Answer: View your cart by clicking the cart icon to the right of the White Lion Baking Company logo. Beneath the items you have added to your cart you will see an area to input a coupon code. Input the code and click the “apply coupon” link to receive the discount / credit. You may now Proceed to checkout.

Q: Can I make changes or modifications to the product combinations offered on the website?

Answer: Sorry you cannot. We do not offer product combinations outside of what is in our online shop.

Q: What are your shipping rates?

Answer: Our shipping rates are up-to-the-minute rates available through UPS.

Q: Do you offer same-day shipping?

Answer: Everything is made fresh from scratch using the finest ingredients. We usually cannot ship same day. All orders placed before 2:00 PM EST will be processed the next day to ship the following business day.

Q: When will my package arrive?

Answer: This depends on what shipping method you selected during checkout.

Q: Why can't I select UPS ground shipping?

Answer: If you have added a perishable product to your cart (cupcakes, muffins, buns) the order must be shipped via air. If you live within our 2 day ground shipping zone (OH, WV, VA, MD, DE, NJ, PA, NY, CT, RI, MA, NH, VT and ME) you will have the option to ship via ground.

Q: Why was a $7 fee added to my cart?

Answer: If you have added a perishable product to your cart (cupcakes, muffins, buns) the order requires cold pack shipping to ensure the freshness of the order. We automatically add a cold pack to your order when such items are added to your cart.

Q: What if I am not satisfied with my order?

Answer: Contact us as soon as possible with your concerns, we will do whatever it takes to make it right.