Shipping policy

SHIPPING
We ship our products anywhere in the United States through UPS. Some items require a cold ship container which is available for an extra fee. Unfortunately, there are some factors we cannot control, such as the conditions in which our products are stored once they leave our bakery and delays caused by unforeseen factors or inclement weather. We will ship your order on the next baking day to ensure maximum freshness. Large orders and corporate gifts may take two to four additional days to fulfill.

SHIPPING RATES
We are not able to send to P.O. Boxes. Orders are normally processed, packed and shipped from our bakery within 2 working days of the order payment or credit card verification. We do not process orders over the weekend or holidays. Please expect an extra 1 to 2 day delay around a sales/special offer period.

For each order we will need:

• All shipments require a physical address (No P.O. Boxes or APO/FPO addresses)
• A valid email address of purchaser
• A phone number for the recipient

If an incorrect address is provided, White Lion Baking Company will not be responsible for delivery delays or corrective shipping charges. It is very important that the correct address and telephone number is provided at time of ordering.

ORDER TRACKING
Once your order is shipped an Order Confirmation will be sent to the email address provided when the order was placed. For UPS orders, a Tracking Number will be included on the Order Shipment Confirmation. You can track the shipping status of your order by visiting http://www.UPS.com and entering your tracking information.